As cloud computing demands grow globally, delivering reliable, high-performance physical infrastructure at scale is one of the most critical challenges in tech. Within Amazon Web Services (AWS) Infrastructure Services, teams manage everything from servers and networking to cooling and vendor quality to keep global data centers running smoothly.
If you are a seasoned program manager with a background in process improvement, quality governance, and large-scale operational delivery, exploring opportunities under an Amazon career offers a direct path into high-impact global infrastructure leadership.
Amazon Data Services is currently recruiting a Senior Program Manager, Global Network Delivery to support its global Data Center Vendor Management team from Seattle, Washington or Austin, Texas.
About AWS Infrastructure & Global Network Delivery
AWS Infrastructure Services owns the complete lifecycle of Amazon’s global cloud footprint—designing, planning, building, and operating data center facilities across the world.
- Vendor Quality & Cabling Excellence: The Global Network Delivery organization ensures that data center builds, cabling, racks, and hardware installations across AMER, EMEA, and APAC meet strict global standards.
- Scalable Mechanisms: Rather than applying localized fixes, this team builds global standard operating procedures (SOPs), audit mechanisms, and Gemba walk frameworks to eliminate hardware defects before and during construction.
- Matrixed Global Reach: Senior PMs work directly alongside quality engineers, technical architects, operations managers, and external supply chain vendors across multiple continents.
Quick Role Overview
| Job Metric | Details |
| Company | Amazon Data Services, Inc. (AWS) |
| Requisition ID | 10598921 |
| Role Title | Senior Program Manager, Global Network Delivery |
| Business Unit | AWS Infrastructure Services |
| Work Locations | Seattle, Washington | Austin, Texas |
| Base Pay Range | $115,600 – $160,000 / year + RSUs & Sign-on Bonus |
| Travel Requirement | 20% – 30% global travel to AWS data center sites |
Core Responsibilities & Program Scope
In this global leadership role, you will establish, standardize, and scale quality control mechanisms across international data center construction and hardware expansion projects.
- Global Standard Operating Procedures (SOPs): Develop and scale measurable, standardized audit procedures across diverse regions while accounting for country-level nuances.
- Quality Audit Integration: Drive quality checks into early milestone reviews, design phases, and leadership Gemba walks to address cabling and hardware defects proactively.
- Cross-Functional Collaboration: Partner with regional quality engineering teams across AMER, EMEA, and APAC to ensure vendor alignment on guidelines and build specifications.
- Executive Reporting & Business Reviews: Host regular business reviews, summarize program metrics, and present status updates to AWS senior leadership.
- Technical Problem Solving: Lead technical whiteboard sessions with engineering teams and contractors to troubleshoot implementation roadblocks on-site.
Insider Guide: How to Ace the AWS Global Program Management Interview
💡Excelling in Amazon’s interview process requires mastering Amazon’s Leadership Principles alongside data-driven process management:
- Demonstrate “Invent and Simplify” & “Mechanisms”
Amazon relies on mechanisms—repeatable processes that turn intent into continuous outcomes. Be ready to give examples of how you have identified systemic defects, created scalable SOPs, and implemented measurable audit controls in complex operational environments.
- Highlight Data-Driven Decision Making (“Have Backbone; Disagree and Commit”)
Focus on how you use metrics to diagnose bottlenecks and track quality performance. Be prepared to discuss how you navigate feedback from cross-functional stakeholders while driving alignment across matrixed teams without direct authority.
- Showcase Technical Curiosity & Field Leadership
Because this role involves 20–30% travel to active data center sites and leading technical whiteboard sessions, highlight your hands-on experience inspecting field operations, working with vendors/contractors, and resolving hardware or logistics issues on the ground.
Candidate Qualifications & Background Requirements
Basic Qualifications:
- Experience: 3+ years of end-to-end program or project management experience leading complex technology or operational portfolios.
- Data & Metrics: Proven record of using data, metrics, and KPIs to drive operational improvements and strategy.
- Program Ownership: Demonstrated experience owning program strategy, cross-functional delivery, and senior executive communications.
Preferred Qualifications:
- Process Improvement: 2+ years of dedicated process optimization experience (e.g., Lean, Six Sigma, Gemba).
- Education: Master’s degree or MBA in Business, Operations, Organizational Development, or a related technical field.
- Modern Workflows: Familiarity with AI tools for operational efficiency or experience scaling upskilling and workforce development programs.
Compensation & Total Rewards Package
- Base Salary Range: $115,600 to $160,000 annually (offered base pay depends on geographic location, skills, and experience).
- Equity & Sign-On: Package includes initial sign-on bonuses and Amazon Restricted Stock Units (RSUs) that vest over time.
- Health & Wellness: Comprehensive medical, dental, vision, prescription coverage, basic life insurance, and access to 24/7 Employee Assistance Programs (EAP).
- Financial & Work-Life Benefits: 401(k) plan with company matching, Flexible Spending Accounts (FSAs), paid parental leave, and adoption/surrogacy reimbursement.
Frequently Asked Questions (FAQs)
1. Where is this position based, and does it require travel?
Ans: This role is located in either Seattle, WA or Austin, TX, and involves 20% to 30% travel to review projects and coordinate with contractors on-site at AWS data centers worldwide.
2. What is the primary focus of this Senior Program Manager role?
Ans: The role focuses on driving cabling quality and hardware installation standards across global AWS data centers by establishing scalable, measurable audit mechanisms and SOPs.
3. What is the base salary range for Job ID 10598921?
Ans: The base salary range for both Seattle and Austin locations is $115,600 to $160,000 per year, plus equity (RSUs), sign-on bonuses, and full corporate benefits.
4. How can I apply for this position?
Ans: You can apply online by visiting the official Amazon Jobs portal, searching for Job ID: 10598921, and submitting your application directly.
How to Apply
If you are ready to manage global infrastructure initiatives and advance your Amazon career, prepare an updated resume showcasing your process improvement accomplishments, metric-driven mechanisms, and cross-functional leadership. Head to the official portal to submit your application today.
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See you in the next blog, and all the best!